Electrolux Refrigerator Error Code 5Y Error: How To Clear And Fix


Electrolux refrigerators are known for their high-quality performance and advanced features. However, like any other appliance, they can experience issues from time to time. One common problem is the Electrolux Refrigerator Error Code 5Y. This guide will provide you with a detailed overview of this error code, its causes, and effective solutions to get your fridge back up and running.

Discover how to resolve Electrolux Refrigerator Error Code 5Y in our in-depth article. Uncover the error’s causes, troubleshooting tips, and repair advice to get your fridge running smoothly.


Causes of the 5Y Error

1. Faulty Evaporator Fan Motor

The 5Y error code typically indicates a problem with the evaporator fan motor. This motor helps to circulate cold air throughout the refrigerator, maintaining proper cooling. If the motor fails, the refrigerator can’t maintain the desired temperature, leading to the error code. Here is a resource for finding replacement fan motors.

2. Damaged Wiring

Damaged or loose wiring can also cause the 5Y error. It’s essential to check the connections between the fan motor and the control board to ensure they are secure and in good condition.

3. Faulty Control Board

The refrigerator’s control board regulates all its functions, including the evaporator fan motor. If the control board is malfunctioning, it might not be sending the correct signals to the fan motor, causing the 5Y error.


Troubleshooting the 5Y Error

Step 1: Inspect the Evaporator Fan Motor

To check the evaporator fan motor, unplug the refrigerator and remove the back panel. Look for signs of damage, such as broken blades or a seized motor. You can also test the motor for continuity using a multimeter. If there is no continuity, the motor is likely faulty and needs replacement.

Step 2: Examine the Wiring

Inspect the wiring connections between the evaporator fan motor and the control board. Look for any signs of damage, such as frayed wires or loose connections. Repair or replace any damaged wiring as necessary.

Step 3: Test the Control Board

Testing the control board can be more challenging, as it requires specialized equipment and knowledge. If you’re not comfortable doing this yourself, it’s best to consult a professional technician for assistance.


Fixing the 5Y Error

Once you’ve identified the cause of the error, follow the appropriate steps to resolve it:

  • Replace a faulty evaporator fan motor.
  • Repair or replace damaged wiring.
  • Replace a malfunctioning control board.

After fixing the issue, clear the error code by pressing and holding the “Alarm Reset” button for 3 seconds.


Preventing Future 5Y Errors

To minimize the risk of encountering the 5Y error again, follow these tips:

  • Regularly clean the refrigerator’s condenser coils to maintain efficient operation.
  • Ensure proper airflow around the refrigerator by not overstuffing it with items.
  • Keep the refrigerator’s door closed tightly to avoid temperature fluctuations.



The Electrolux Refrigerator Error Code 5Y is a common issue that can be resolved with proper troubleshooting and repair. By understanding the causes of the error and following the steps outlined in this guide, you can get your refrigerator back to optimal performance. Remember, if you’re ever unsure about any part of the repair process, don’t hesitate to consult a professional technician for help.

Electrolux Refrigerator Model Numbers Affected by the 5Y Error

  • EI23BC30KS
  • EI28BS56IS
  • EW28BS71IS
  • EI23BC65KS
  • EW23BC71IS
  • EI23BC35KS
  • EI27BS26JS

Note: This list is not exhaustive, and the 5Y error could potentially affect other Electrolux refrigerator models. Always consult your owner’s manual or contact Electrolux customer support for specific information about your model.

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